We’re looking for new practices and hiring new talent all over the United States!
Written by Bob Lester, DVM for Today’s Veterinary Business Did you hear about Wells Fargo? For years, the company served as a role model in the banking world for exemplary customer service. Wells Fargo set a goal, or key performance indicator (KPI), to sell eight products to every customer. To accomplish this, they created the…
Written by Bob Lester, DVM for Today’s Veterinary Business Sailors are familiar with the phrase “fair winds and following seas.” The saying refers to ideal conditions for steering a ship. Our profession is enjoying both fair winds and a few rough seas. With that in mind, I’ve been thinking about our profession’s tailwinds and headwinds….
WellHaven Pet Health Completes Construction of 12 New AAHA-accredited Hospitals WellHaven Pet Health, a family of companion animal veterinary hospitals headquartered in Vancouver, WA, announces the completion of 12 new hospitals—four of which include day camps for dogs. With all 12 of the new hospitals AAHA-accredited (or in the final stages of the intensive accreditation…
WellHaven Pet Health, a family of companion animal veterinary hospitals headquartered in Vancouver, Wa, today announced a partnership with Fear Free to provide its medical staff with training on emotional wellbeing, enrichment, and reducing fear, anxiety, and stress in pets. WellHaven Pet Health is committed to personal growth, practice support, and life balance to help…
My WellHaven Pet Health practice has embraced what we call a “white coat off” philosophy. The important parts of life come when the white coat is off. Again, life first, work second. Today’s employers need to remember the correct order. Without vets and vet nurses, we can’t take care of pets. I run into colleagues…
Great news! All the modalities discussed above already exist. My WellHaven Pet Health practice is determined to create the future, a bright one for vets, teams, pets, and families. We’ve implemented texting, mobile cloud-based medical records, and triage. We will test wearables in 2019. We don’t know all the answers, but we are determined to…
Pet owners call your practice, make an appointment, drive to your hospital and wait in the lobby. We see them once a year if we’re lucky. By some estimates, half the pets in the U.S. won’t see a veterinarian this year. We then have maybe 20 minutes to address the presenting complaint and hopefully squeeze…
WellHaven Pet Health — a family of companion animal veterinary hospitals headquartered in Vancouver, WA — announces the hiring of Jenni Jones as Chief Operating Officer, the promotion of Dr. Jen Bruns to Chief Veterinary Officer, and the promotion of Michelle Phuong to Director of Systems and Projects. Jenni Jones leaves Midwest Dental after seven…
After launching in a tiny space in downtown Vancouver, the pet health care company has grown to 35 hospitals and has its sights on adding 15 more in the next few months. In July, the company moved into a corporate headquarters in downtown’s Vancouver Center where they also opened one of their clinics. WellHaven, led…
WellHaven Pet Health announces their new partnership in Veterinary Telemedicine with Petriage. A cloud-based B2B telemedicine service, which allows veterinarians to service their clients and engage them in the remote care of their patients. The Company’s unique offering is a telemedicine service, in which pet owners are provided a real-time recommendation regarding the need/urgency to…